Frequently asked questions
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We are a Spanish sports nutrition brand born from sport and science. At Life Pro, you will find high-quality sports supplements —proteins, creatine, vitamins, and protein snacks— along with functional nutrition and technical sportswear designed to support you at every stage of your life.
Our team of nutritionists and R&D specialists formulates every product based on scientific evidence, using carefully selected ingredients to guarantee safety, effectiveness, and real results. Because taking good care of yourself is not only about performance in the gym: it is a way of life.
Every formula we create goes through a rigorous development process: certified raw materials, science-backed formulations, and manufacturing standards among the most demanding in the industry. Our sports supplements are not designed only for elite athletes, but for anyone who wants to perform better, recover faster, and feel good every day.
Whey protein, creatine monohydrate, amino acids, pre-workouts, vitamins, and much more. High-quality sports nutrition, backed by science.
Pour vous, quel que soit votre niveau. Que vous soyez un athlète de haut niveau, que vous vous entraîniez cinq jours par semaine ou que vous débutiez, Life Pro propose une solution adaptée à vos objectifs. Des gammes spécifiques de compléments alimentaires pour les femmes, des options véganes, des snacks riches en protéines pour le quotidien et des vêtements de sport techniques conçus pour suivre votre rythme.
Science appliquée, goût agréable et formats pensés pour que le bien-être s’intègre naturellement à votre vie quotidienne.
Orders
Once the order has been processed, cancellations or changes cannot be made. If the order has not yet been shipped, you can request a change or cancellation by contacting our customer service team by email. We will try to process your request whenever possible.
Once shipped, you will receive an email from us and from the carrier with the delivery details and tracking number. If you have not received it and your order status is “Payment accepted”, your order is still being processed.
Puedes solicitar la factura enviando un correo electrónico a nuestro servicio de atención al cliente: att.clientes@indiex.es. En el mismo debes incluir la referencia de tu pedido y los datos de facturación. También puedes solicitarla en los detalles de tu pedido "Solicitar factura".
Once shipped, the delivery time is 24/48 business hours for deliveries within mainland Spain. For all other destinations, delivery may take up to 5 business days. You can check the details and shipping costs in the Shipping section.
Yes, product or size exchanges are possible for clothing and accessories, or you may return an item by exercising your right of withdrawal within 14 days of receipt. The product must be unopened, with its original packaging and seal. In these cases, the customer is responsible for the shipping costs to our facilities.
You can request an exchange or return by email: att.clientes@indiex.es
Payments
We currently accept payment by bank card, Apple Pay, Google Pay, Sequra and Bizum. For shipments to Italy, PayPal is also available in addition to the previous payment methods.
You can finance your purchase by selecting Sequra as the payment method and choosing the number of instalments you prefer in the fourth step of the order confirmation process.
Account
To unsubscribe from our newsletter, close your account or request the deletion of your personal data, please send an email to: rgpd@lifepro.es, indicating the email address you wish to unsubscribe.
If, when trying to place your order, a message appears indicating that the email already exists, you probably already have an account with us associated with that email address. You can request a password reset by clicking here.